General terms of "Happy Builder BG"

The website is operated by "Happy Builder" Ltd., with registered office and address of management: 2 Ticha Street, Sofia.

"Happy Builder" provides reconstruction, renovation, finishing, and home remodeling services, including: demolition, masonry, plumbing, electrical work, plastering, painting, flooring, installations, design/consultation (if applicable). The information on the website is general and informative and does not constitute a binding offer unless explicitly stated otherwise.

1. You can send an inquiry through a form, email, or phone.
2. If necessary, an on-site inspection is carried out and the scope of work, materials, deadlines, and technical requirements are clarified.
3. An offer/bill of quantities is provided after clarifying the parameters and is valid for the period stated in the offer itself.
4. Offer prices may change in case of changes in scope, material prices, hidden defects, or other objective factors described below.

1. The execution of construction and renovation work is usually governed by a written contract, protocols, bills of quantities, and/or handover documents.
2. The contract defines: scope, price, deadlines, payments, warranties, responsibilities, penalties (if applicable), and the procedure for accepting the work.
3. If there is no signed contract, the relationship is governed by confirmed written communication (email/message) and these terms, to the extent applicable.

1. Prices are in Euro (EUR), unless otherwise stated.
2. Payments may include an advance payment, interim payments by stages, and a final payment upon acceptance of the work, according to the contract/offer.
3. In case of delayed payment, the Company has the right to suspend work until the amounts due are paid, and to seek compensation for damages under the contract and the law.

1. Additional or changed work (including changes to materials/solutions requested by the client) is carried out after prior consent and/or an additional offer/annex.
2. If hidden defects are found (for example moisture, compromised installation, structural problems) that were not visible during the inspection, the Company informs the client and proposes an option and price for resolving them.
3. In case of delayed payment, the Company has the right to suspend work until the amounts due are paid, and to seek compensation for damages under the contract and the law.

1. The stated deadlines are indicative unless otherwise agreed in a contract.
2. Delays may occur due to: changes requested by the client, missing/delayed materials, force majeure, delayed access to the site, unforeseeable technical circumstances, and others.
3. In such circumstances, deadlines are extended accordingly.

1. Upon completion of a stage/site, acceptance is carried out with a protocol or another written document.
2. Visible non-conformities are reported upon acceptance or within a reasonable period afterward.
3. Claims are submitted in writing to [email], describing the problem and attaching photos if possible.
4. The Company reviews the claim and proposes a solution within a reasonable period, according to the nature of the problem.

1. Where applicable, warranty terms are governed by the contract and/or protocols.
2. The warranty usually does not cover: improper use/maintenance, intervention by third parties, natural wear and tear, defects from materials provided/selected by the client, or problems caused by existing defects in the building outside the scope.

All website content (texts, photos, logos, design) is owned by the Company or used on a lawful basis and may not be copied/used without explicit written permission.

1. The Company is not liable for damages from use of the website caused by technical problems, interruptions, viruses, unauthorized access, etc., to the extent permitted by law.
2. The website may contain links to external sites; we are not responsible for their content and practices.

The Company may terminate/restrict access to the website in case of misuse or violations. Contractual service relationships are terminated according to the contract and the law.

The Company may terminate/restrict access to the website in case of misuse or violations. Contractual service relationships are terminated according to the contract and the law.

Bulgarian law applies. Disputes are resolved by mutual agreement, and if this is not possible, by the competent Bulgarian court.